Privacy Policy

Who we are

instacos inc. (“instacos” or “we“) commits to using your personal information responsibly and only to the limited extent needed to serve you better.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our Safeguards to Protect You

We respect the privacy of our customers, employees and other stakeholders. We will protect that privacy as vigorously as possible. The methods we use include:

• Password-protected desktops, laptops, mobile devices and servers and the use of technology safeguards, such as firewalls, encryption, two-factor authentication, and intrusion detection, to prevent hacking or unauthorized computer access; and
• Storing personal information in physical files on physical premises that are secure and to which access is restricted;

Unfortunately, no online data transmission can be guaranteed to be 100% secure. As a result, while the website strives to protect your personal information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk.

Mobile Devices and Remote Access

When using laptops, smartphones and mobile devices outside the office, Staff are required to take reasonable steps to ensure that these devices are not lost or stolen. These devices may not be stored in vehicles or left unattended for any reason while out of the office.

Staff may also remotely access our corporate cloud-enabled drives from a personal computer. Such access is only permitted if the computer has technology safeguards equal to, or better than, those on the computers belonging to our organization. Under no circumstances may Staff store data from our corporate cloud-enabled drives on a personal computer.

Regular Review of Safeguards

We recognize that technology and security measures evolve at a remarkable pace. So, at dbrand, we periodically review our personal information safeguards with our Information Technology consultants and in-house experts. We want to ensure that our safeguards exceed industry best-practice.

Data Breach

Despite our safeguards and our best efforts, infiltration and unauthorized access into our system, one which holds personal information of our customers, is still possible. In the event of such a data breach, dbrand will:

1. Notify all individuals whose data was breached within 72 hours of learning about the event;
2. Notify any relevant government privacy authorities within 72 hours where required to do so by CASL, PIPEDA or the GDPR; and
3. Investigate the nature and cause of the breach and take whatever steps deemed necessary to improve our safeguards and minimize the likelihood of a breach occurring again.

Open Privacy Practices

It is our practice to post the most up-to-date version of this Privacy Policy on our website at https://www.instacos.com. You can also obtain a copy of this policy by sending an e-mail to our Privacy Information Officer at the address above.

Your Ability to Access Your Information

You can make a written request to our Privacy Information Officer at the address above in order to:

1. Review any personal information we have on you in our files;
2. Rectify any inaccurate information that we may have; and
3. Request that we erase any personal data on you that we, or any of our third-party processors, possess;

Please include sufficient details in your request about the type of information that you would like to see about yourself. Please sign your request and send it by regular mail or via email and we will contact you within 10 days of receipt. Please note that we only respond if you are making a request relating to your own personal information. We will not grant access to personal information about someone else.

We will be pleased to provide you with access to your personal information as long as it does not fall within an express exception. Examples of such exceptions include, but are not limited to, information protected by solicitor-client privilege; information generated in the course of a formal dispute resolution process; information about another individual where disclosure would reveal confidential commercial information; or information disclosed to the police or other lawful authorities where we are required to withhold disclosure.

Please note that summary information is available on request, subject to the terms above, but more detailed requests requiring instacos to incur archive or other retrieval costs may be subject to administrative fees or reimbursement requirements.

Questions or Concerns

Should you have any questions or concerns about this Privacy Policy or how we handle your information-access request, please direct them to our Privacy Information Officer. They will be pleased to respond and, if necessary, investigate the matter.

We reserve the right to change our Privacy Policy at any time by posting a new version on our website. In the event of a conflict between this version and another, the version that is later in time prevails.